Collections & Return Shipping

Collection Service

We offer an optional collection service, via Parcel Force, for a fee of £15. If you request a collection through our collection service the parcel must be available on the date booked. If the parcel is not ready or the carrier is unable to collect due to incomplete/inaccurate instructions, an extra £10 ‘failed collection charge' will be added to your invoice.

All items must be adequately packaged with both your address and our address clearly marked on the outside. If you choose to leave your parcel in a safe place for collection you do so at your own risk. Please ensure all your details are correct at the time of booking.

Unfortunately due to courier charges we must add a surcharge of £8.00 for all collections made from the Scottish Islands (excluding the Isle of Skye).

Return Shipping

We offer return postage via Parcel Force, for a fee of £9.50. You will not be charged per item.

Items will be returned in the packaging they are sent in. 

Unfortunately due to courier charges we must add a surcharge of £8.00 for all deliveries made to the Scottish Island (excluding the Isle of Skye).